1. Introduction
Welcome to AI Cally, a product of [Webocto Solutions private limited] (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our AI voice calling platform, website, and related services (collectively, the “Service”).
By using or accessing the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use AI Cally. By agreeing, you represent that you meet these requirements.
3. Account Registration
You agree to provide accurate, current, and complete information during registration.
You are responsible for safeguarding your account credentials.
You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Use of Service
AI Cally is provided for lawful business communication and lead engagement.
You agree not to use the Service for illegal, harmful, or abusive activities, including but not limited to:
Harassment, spam, or unsolicited marketing calls outside applicable laws.
Fraudulent or deceptive practices.
Violations of any applicable local, national, or international laws.
You are responsible for compliance with all laws related to your use of the Service, including telemarketing regulations.
5. Subscription and Payment
Access to the Service requires a paid subscription as outlined in our pricing plans.
You agree to pay all fees in accordance with the selected plan.
We may update pricing, and will provide advance notice where required.
Payment failures or disputes may result in suspension or termination of your Service.
6. Intellectual Property
All content, software, logos, trademarks, and intellectual property rights related to AI Cally are owned by [Webocto Solutions private limited] or its licensors.
You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes.
You may not copy, modify, distribute, or reverse engineer any part of the Service.
7. Data Privacy
Your use of AI Cally is also governed by our Privacy Policy, which describes how we collect and handle your personal information.
You retain ownership of your data; we process data solely to provide and improve the Service.
8. Third-Party Integrations
AI Cally provides APIs for integration with third-party tools such as CRMs and communication platforms.
We do not perform integrations on behalf of users; customers are responsible for connecting and configuring third-party systems.
We are not liable for issues arising from third-party integrations.
9. Service Availability and Support
We aim to provide continuous, reliable access to AI Cally but do not guarantee uninterrupted service.
Scheduled maintenance or unexpected outages may occur.
Support is available as per the terms of your subscription plan.
10. Limitations of Liability
AI Cally is provided “as is” without warranties of any kind.
We disclaim liability for indirect, incidental, or consequential damages arising from the use or inability to use the Service.
Our total liability for any claim related to the Service shall not exceed the amount paid by you in the prior 12 months.
11. Indemnification
You agree to indemnify and hold harmless [Webocto Solutions private limited], its affiliates, and employees from claims, damages, liabilities, and expenses arising from your misuse of the Service or violation of these Terms.
12. Termination
Either party may terminate your access for any reason with notice.
Upon termination, your access to the Service will end, but your data may be retained as described in our Privacy Policy.
Termination does not relieve you of obligations to pay outstanding fees.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of India.
Any disputes shall be resolved through binding arbitration or in courts located in India.
14. Changes to Terms
We may modify these Terms at any time, with notice provided through the Service or email.
Continued use after changes constitutes acceptance of updated Terms.
15. Contact Us
If you have questions about these Terms, please contact us at: Email: support@aically.com